Legal

Cookie Policy

Last updated: September 2026

This Cookie Policy explains how Vantro Pty Ltd ("Vantro", "we", "us", or "our") uses cookies when you visit or use Vantro.ai. Vantro.ai uses essential cookies needed for login, security, billing, and platform sessions, and—only with your consent—analytics cookies to understand and improve how the site is used. The cookie banner lets you accept analytics or keep to essentials only; no analytics cookie is set unless you opt in. We do not use advertising or cross-site behavioural tracking cookies.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to make websites work, keep sessions secure, and remember state that is necessary for a service you requested.

Vantro uses essential cookies to keep authenticated sessions working, protect forms and security flows, and support payment or billing access. We do not use cookies on Vantro.ai for cross-site advertising, social-media tracking pixels, or third-party behavioural tracking.

2. Types of Cookies We Use

We use the following categories of cookies on Vantro.ai:

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, security tokens, CSRF protection, and billing portal access. Without these cookies, services you request cannot be provided. You cannot opt out of essential cookies while continuing to use Vantro.ai.

Analytics Cookies (optional — consent required)

With your consent, we use Google Analytics to understand how visitors use Vantro.ai—such as which pages are viewed and how people arrive—so we can improve the site. These cookies are set only after you choose "Accept analytics" in the cookie banner, and never if you choose "Essential only." IP addresses are anonymised. You can change your choice at any time by clearing the site's cookies/site data in your browser, which re-shows the banner.

3. How to Control Cookies

You have several options for controlling or limiting how cookies are used on your device:

  • Cookie banner - When you first visit Vantro.ai, the cookie banner lets you choose "Accept analytics" or "Essential only". No analytics cookie is set unless you accept.
  • Browser settings - Most web browsers allow you to block or delete cookies. Blocking essential cookies may prevent login, account security, billing, or other requested platform features from working.
  • Change your choice - To change your analytics choice later, clear Vantro.ai's cookies / site data in your browser; the banner will reappear so you can choose again.

4. Third-Party Cookies

Vantro.ai does not set third-party advertising or behavioural tracking cookies. With your consent, we use Google Analytics (provided by Google) to measure how the site is used; when enabled, Google may set cookies under its own privacy policy. Some requested workflows may also redirect you to or embed a trusted service, such as Stripe for payment processing. Those services may use cookies on their own domains or hosted flows under their own privacy and cookie policies.

Vantro will not enable non-essential third-party cookie services on Vantro.ai without updating this policy and adding appropriate user controls where required.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-app notice.

6. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Vantro Pty Ltd

Email: privacy@vantro.ai